Privacy Policy
Last updated: November 3, 2025
At GA Company, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you use our website, we may collect:
- •Contact information: name, email address, phone number
- •Account information: username, preferences
- •Purchase information: order history, cards saved to favorites
- •Communications: messages you send us, product inquiries
When you visit our site, we automatically collect:
- •Browsing data: pages visited, time on site, clicks
- •Device information: device type, browser, operating system
- •IP address: for security and traffic analysis
- •Cookies: to improve your experience (see Cookies section)
2. How We Use Your Information
We use your information to:
🛒 Process Orders
Manage purchases, shipments, and communicate about your order status
💬 Customer Support
Answer inquiries, resolve issues, and provide support
📧 Communications
Send you inventory updates, Lorcana news (if you authorize it)
🔒 Security
Prevent fraud, protect your account, and ensure site security
📊 Site Improvements
Analyze site usage to improve the user experience
⚖️ Legal Compliance
Comply with legal and regulatory obligations
4. Sharing Information with Third Parties
We do not sell or rent your personal information to third parties.
We may share your information only in these cases:
- •Service providers: companies that help us with shipping, payments, or hosting (they are required to protect your information)
- •Legal compliance: when required by law or to protect our rights
- •With your consent: when you give us explicit permission to share your information
🔒 All third parties we work with comply with strict privacy and security standards.
5. Security of Your Data
We implement technical and organizational security measures to protect your information against unauthorized access, loss, alteration, or disclosure.
🔐 SSL/TLS Encryption
All communications are encrypted
🛡️ Restricted Access
Only authorized personnel access data
💾 Secure Backups
Regular and protected backups
🔍 Monitoring
Continuous security surveillance
Note: No system is 100% secure. We recommend using strong passwords and not sharing your access credentials.
6. Your Privacy Rights
You have the right to:
Access Your Data
Request a copy of the information we hold about you
Rectify Data
Correct inaccurate or incomplete information
Delete Your Data
Request deletion of your information (subject to legal exceptions)
Object to Processing
Refuse certain uses of your information (such as marketing)
Data Portability
Receive your data in a structured, commonly used format
Withdraw Consent
Revoke previous permissions at any time
To exercise your rights, contact us at ga.multiverse.store@gmail.com or call +56 9 5183 0357
7. Children's Privacy
Our site is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
If you are a parent or guardian and discover that your child has provided us with personal information without your consent, contact us immediately and we will delete that information from our records.
⚠️ If you are under 18, we recommend using this site under adult supervision.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons.
When we make significant changes, we will notify you by:
- •A prominent notice on our website
- •An email to your registered address (if applicable)
- •Updating the "Last updated" date at the top of this page
We recommend reviewing this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or how we handle your personal information, do not hesitate to contact us:
📱Phone / WhatsApp
+56 9 5183 0357Response time: We commit to responding to your inquiries within a maximum of 48 business hours.
Your Privacy Is Our Priority
We are committed to protecting your personal information. If you have any questions or need to exercise your privacy rights, we are here to help.
Legal Information
© 2025 G&A Company SpA. All rights reserved.
"CA Arte Gráfico Sublimable" is a registered trademark of G&A Company SpA in Chile.
The domain gacompany.cl is owned by G&A Company SpA.